China's Consumers Can Now Complain Online

February 23, 2004 |

March 15 is China's Consumers' Rights Day, but the country got an early gift this past week when portal Sohu.com helped open an online forum for Chinese consumers and enterprises to discuss and settle quality problems of products. China Consumers' Association helped setup the website located at online315.com.

Consumers' complaints about shoddy products and bad service get much press in China, helped by vigilante consumer advocates like Wang Hai. And it's not uncommon for Chinese courts to hear cases about products worth less than CNY5.00 (USD0.60), and to rule in favor of the consumer.

"Through the Internet, Chinese consumers have a more convenient and efficient way to complain and solve quality problems," said Teng Jiacai, secretary-general of the CCA.

Founded in 1984, the CCA is the most important organization for Chinese consumers to complain and defend their rights and interests. By the end of 2003, the CCA had accepted almost 8 million cases and recovered about CNY5 billion (USD602.4 million) for consumers.

"The CCA and Sohu.com will make a scientific analysis of information on consumer complaints and the reconciliation between consumers and enterprises, and will regularly publicize the analysis result," said Wu Gaohan, deputy secretary-general of the CCA.

78 Responses to “China's Consumers Can Now Complain Online”

By PIERART – March 30, 2007 at 4:48 am
I am in Belgium. I have found a China Website with very good prices.I have made 2 orders to test 1 month ago Ihave paid what they have said to me. They ask me 2 times supplement to pay and now they ask me one more time a supplement of 85 euro for shipment witch is already paid.I have see more customers which have problems with this website and nobody receive his goods. Can you verify if this website is a suspicious website. The name is http://www.chinaeagora.com
The name they give me for the payment is:Xiao Na HUANG
Thank you in advance for your answer. Can you give me the address internet to make a complain to the policy
By marc – April 3, 2007 at 2:58 pm
While I don't condone theft in anyway regarding on-line commerce, I have to say "shame on you" for thinking you could actually pay prices as low as this website posts for items which are extremely rare in the first place.

I am a wholesaler of electronics and even when I purchase in larger quantites I cannot buy at these prices.

Sadly, there is little you can do except pay a private investigator to track down the culprit and beat your Euros out of them.
By Alan Edwards – July 15, 2007 at 11:01 am
Hi,
An answer to marc reply to Pierart on the 3rd April.
Well all I can say is "shame on you" marc! for not knowing what's going on in your country of China. Your answer is a typical cop out, as expect from most Chinese. Some of the prices on these bogus web sites are competitive with western prices. Shame on your authorities for not doing anything about the online fraud. Here in Australia if we tried these scams we would have the police knocking on our door in no time at all.
Also, it seems there is a culture in China as to not answer emails, so I dont expect one from you people.
And I for one won't even bother to go to Beijing for the Olympics.
Alan Edwards
By abdallah kappo – October 4, 2007 at 9:10 pm
Please can someone help me , i was robbed by this company, i sent money on friday last week but since then they appear offline (all the group) this is the company, and they dont reply my mail, what should i do , please give advise

Fujiyama Technology Co. Ltd.
and this is the website http://www.fujiyama.cn.
By Uzma – April 19, 2008 at 7:40 pm
can any one help us? i was robbed by crystal of oemphone technology when we paid for our things. she is not sending our goods and not even sending our money back now making blame excuses that customs siezed our things then she should at least tell us before that she is doing illegal sales. how do we know that this company who has such a big website is doing fraud with every 1 and even making illegal products…plz can anyone tell who can help us?
By Kevin – April 19, 2008 at 11:26 pm
Really folks, how could you send money to a company in China and expect to get what you paid for? Anyone that shops online with a China-based company is just asking for disappointment.
By Jean-Guy Roberge – June 6, 2008 at 8:16 pm
I have bought a refrigerator at GOME store
in Shi qiao pu Chongqing.The sales person promised in writing the delivery within 24 hours,or money back.The fridge was not delivered within 48 hours,so I went for my money back.What a nightmare!.. After about one hour fighting with the sales person and manager we were promised our money back in our bank account but only after 7 days.We contacted the newspapers in Chongqing,but they don't care about consumers in that city.So I contacted GOME on their complaint phone number and was told that it was a normal situation to return the money after 7 days.they are borrowing my money interest free.I would strongly suggest to any foreigner in China to shop either at Walmart,Carefour,Metro or other foreigh owned stores.At least if all foreigners shop away from
Gome,they will lose that very good business.so please DO NOT SHOP AT GOME UNLESS YOU CAN WALK AWAY WITH YOUR PURCHASE.
By Ali sardashti – July 20, 2008 at 1:31 pm
i want contact to Mr.Abdallah kappo,
because our company want to trade with Fujiyama Technology Co. Ltd. & we want know about his experience of trading with this company.
By ANDREW POWELL – October 14, 2008 at 5:35 pm
i have made an order for a laptop from this website store-168.com and i paid in full $694.00 usd. i was told i would get tracking number but haven't as long as two weeks.
from the time i have finalised the payment i connot get in contact with the persons i was communicating wth before, which was always there but know that i have send payment they are not.

how can i get a reddress for this?

please reply.
By wok – October 15, 2008 at 2:24 pm
sorry andrew, that website just screams 'i am fake'. did you not notice all the typos. website was not professional done. pricing in euros is weird. ip location in china, figures. prices seems higher than others places. not the best for bargains. i'd stay away, seems shady.
By Hasitha – October 21, 2008 at 11:08 pm
I also made a payment of USD 415/- in order to buy a nokia N96 16 gb phone,the website was cntradesupply.com
After making the payment, the contact person said that the phone will be shipped and i recieved a tracking number also.But instead of a phone i receive a jersey.I've been trying to contact the relevant website for a week now, bt no one has replied me. Now im quite certain that i have been tricked.Pls , to who ever it may concern take the necessary legal action against this web site.I have all the documents to prove what i am saying and more than glad to help.The website is still operational.
By Kenyatta Hawkins – November 18, 2008 at 3:16 am
Yes i sent money thru moneygram and receieved a tracking number after a week tracking online. The package was received by a person in Chicago but they gave me his tracking to fool me. I finally got in contact with the company. I told them who the sales person that was doing the invoice they"said that person was stealing and was fired". And i couldn't get my money back. sincerly
cntradesupply
By ar – April 8, 2009 at 3:40 am
Hello I have place an order on real-deal.com . I have sent $440 usd and now they are saying something is wrong with custom traiff . They don't want to give me my money or the goods I have order. \service158.com under same person. Where should I complain?
By ar – April 8, 2009 at 3:52 am
jianhua guan he has account on bank of china. Please china gobverment lock this guy n send him to da jail n give our money back. How come they doing it in chinais one of richest country with very good security
By anon – May 13, 2009 at 12:56 pm
here is another china website globseason.com Many people have been scammed. If you have read this note, please do not be stupid to buy the products that you will never received or refund. If anyone knows how to get their refund, please submit a note.
By Angie – May 30, 2009 at 1:08 pm
I paid this company in Beijing US$400 by Western Union, they sent to me the wrong goods, fake Sony USB flash drives. And then they ask for the shipping bill on the parcel so they can claim from EMS. I have thrown away the bill, so they said they have already sent out the actual parcel, as they sent 2, and they other one didn't arrive. Now they won't send out again and I lose all the money I sent them. Can anyone help. Their website is hop-electronics.com, I email them and they not answer. Even phone no answer. Also no one on Skype now.
By Jose Nungaray – June 23, 2009 at 2:22 pm
I HAVE BOUGHT AN IPOD ON THE WEB.. NAME BARGAINEB.COM, Address: NO. 108 YuanYangKeJi haidian District BeiJing China
TEL : 0086-010-86199634
MSN : bargaineb@hotmail.com
EmaiL : barg.aineb@yahoo.com

AND THEY ONLY TAKE MY MONEY AND NEVER SEND ME.. THE ITEMS..THE PAGE IS STILL ON THE WEB…THE OTHER PAGE IS HI8888.COM THEY WORK TOGETHER. BUT I'VE SENT THE MONEY TO BARGAINEB.COM…THEY NEVER PAY ATTENTION TO MY CALLS…SO I DON'T KNOW WATH TO DO..PLEASE ANY ADVICE ON THIS..
By S. Nurgat – June 28, 2009 at 3:21 am
I paid this company in Beijing $250=by western union. This
Company is rich-deal.com. Now there a requesting for additional
$100 for customs. I have refused and want my money back and there
have stop replying. Where can i get help?
By Thazhakkal – July 1, 2009 at 4:29 am
i paid 294pounds thru western Union to WuSong Ding for two items one is iphone and cannon 50d.
fair-cheap.com
they are now asking me to pay 122pounds for customs .
Can you pls really help me.
I dont know what to do ?
Can i get my money back or shall i pay 122pounds and wait for the items.

Can you pls suggest.

Thank you.
By D. Jordan – July 8, 2009 at 3:28 am
I have paid for items from fair-cheap.com and have not recieved the merchandise. I too have found that their instant messenger is turned off during daytime hours in china. Its too bad the law enforcement in china does so little to shut these sort of people down. you would'nt think it so difficult to find Mr. WuSong Ding after so many complaints.
By Seth Lev. – July 8, 2009 at 12:30 pm
Angie – I had the same exact problem with hop-electronics.com. I sent first $420 USD for a Pioneer CDJ 1000MK3 for a sample. They sent me the same fake USB drives which had a handwritten invoice to a person in Madrid, Spain. I told them about this – they replied that I needed to send another payment to help pay for their losses and in return they would send 2 of them. I foolishly did so. Since I have had contact with "Shirly" on skype and have saved my transcripts and well as talking with a Susanliu who is still on skype. I have had to create new skype names and re-add this Susan just to get ahold of he because she kept blocking me on skype. I was suppose to hear from this Susan lady today from her request to talk with her manager about my problem. It SUCKS!!!!! I'm trying to fight as hard as I can to get my money back or the goods – which I'm thinking they don't have them to begin with. :( So say away from them. I might have just learned a costly lesson worth $840 as a college student of who to deal with over in China. Please email me if the same thing is happening to you or you have a case against this company. Also, their website is no longer loading as of an hour ago. I will continue my crusade!
By Justin0 – July 21, 2009 at 1:57 am
I have just paid last week 460usd for a new laptop to Wusong Ding. Today i have received an email asking for another estra payment of 122usd because of some troubles in customs. Be careful with this website: http://www.high-sell.com.
By jeff g. – July 23, 2009 at 12:54 am
I was just about to spend 300.. on a t.v from fair-cheap, but then I found this web sight. Thank you for the honesty feedback.. I will go no further with fair-cheap or any other asian scammer !! sorry for your losses people I wish the chinese would police themselves on this area !1 what a crazy world
By Franky – July 29, 2009 at 4:22 pm
Fair-cheap.com is a scam, after reading this site, the same thing has happened to me. I paid 277euros to a western Union bank to WuSong Ding. It's been three weeks and no goods.

They now wants another 132euros for customs.

"what goes around, comes around"

South Africa, Cape Town
By PHILLIP EARLY – August 3, 2009 at 10:37 pm
I have come across this company(fair-cheap.com) and decided to order some product from them. At first they looked very credible and because of the methods of payment(which seemed too be secure) I decided to order..They communicated with me via mail and online chat before the transaction. They answered all my questions in a good manner..That's why I decided to do it.

I then went to my local bank and inquire about making the payment. They assisted me with the process and also told me that the bank has a scanning process( to scan and check the validity of the said bank account in China etc) and that also proofed to be clear. After doing the payment I notify fair cheap and they acknowledge receipt of details. Even cross checked my physical address with me.

After that I could not get through to them at all. Not via mail,online chat or otherwise. It seemed that they have blocked my IP address and the moment I contact them they just ignore me. What can I do do resolve this problem. It is not about the money,but to catch these people scamming others!!!!
By fair cheap is fake – August 7, 2009 at 3:57 pm
I did telephone number search (through whatchina.com) on for fair-cheap listed number (0086-010-85925784), which end up a number listed for a resident in a 25 floor apartment building in Beijing featuring only 1 bed rm, 1 bath and one kitchen. So it's pretty clear it either give out a random number or it is run out of a tiny Beijing apartment. Which pretty it is a fake company with a fake website.
By Jen – August 9, 2009 at 1:42 pm
Thank you all for your honesty. I have been browsing fair-cheap.com for weeks adding up all the things that I want to purchase. I am so glad I did a search for complaints against this site. Nothing came up before. I thought it was a scam at first but some things like the bank wire (I thought the China banks wold grant a request to get the money wired back. Your losses will come as winnings three fold.
By Oscar – September 23, 2009 at 11:51 pm
I just get scam for a company called tenstartrade.com. the web is operational, and it doesnt look to be a scam, they contact you send you price lists and payment information, the company is based on Xaimen china, so I ant to know were to complaint and turn down the ilegit. bussines. I send the money for the camera and once they have it, is imposible to get any answer, but before they tell you is no a scam because they say ¡our business is based on trust!! We have to punish them and one way is not DOING BUSSINES WITH CHINESE PEOPLE.. even good bussines is the only way chinese autorities will do something. I hope someone knows what to do? anything is helpful.

BASE YOUR COMMERCE WITH LOCAL BUSSINESES WERE THEY PAY TAXES, TAXES ARE FOR YOUR COMUNITY AND COUNTRY, (EVEN AUTORITIES STEAL SOMETHING). DONT GIVE MONEY TO CHINESE TREAKY THIEFTS.

sorry for my english.. im from mexico.
By frank – October 8, 2009 at 10:31 am
"sorry for my english.. im from mexico"

Ah yes…. that trustworthy source of export from yesteryear.

pot, black, kettle, calling and all that?
By Bukki – November 28, 2009 at 11:41 pm
other site buy-tv.net cheated me with Eur 5000, they dont make supply after receiving the payments.

Chinese sites cannot be trusted at any situations. Now chinese Govt should punish these cheaters seriously
By joseph – December 22, 2009 at 4:50 pm
here is another web name that is scam…the name is favorstores.com so be careful with these thieves..
By Mike – January 26, 2010 at 6:14 am
This web name that is scam favorstores.com so be careful with guys, they sent you a item and all scrap, afer you paid, sombody should put the people in jail
By Eric Gonzalez – February 1, 2010 at 5:07 am
As for Shopping for Good Deals on Repair Parts for iPhone, and things like that? We have came across a company by the name of bangbotech which offers wholesale pricing for Repair parts for: ipod, iphone, and many other hand held devices as well as Accessories. They do have a WebPage that you can see that is loaded with awesome products that they do say they sell.

BUYERS BEWARE:: We made purchase for a Test Order Sample of 15 Pieces, and wanted the very fast shipping which they said DHL? Okay we normal use UPS as they are the best Overall. We ordered by Western Union for them on the 25th of Jan 2009 and order was not process until the 29th of Jan 2009? We contact them at 1st as they said they had product always in stock to later find out after they sent us Email stating they were sold out of 1 product and had to wait 1 Day to have stock then shipout?

This is a Bunch of Garbage as what they are doing is waiting 1 Day and at the end of the Day getting all of people's money and Flipping it over so they can increase their bottom line and overall have more money in the pocket? Also as for DHL they said it should take 3-4 Days for us to receive in our Hands? IT has been over 7 Days now and the product is still in TRANSIT? If you our going to purchase from them and need product very FAST Do not purchase from them as you will be dissapointed tremendously. We need product very fast and these people are a total let down.

We our still waiting and have found out that they are the one of 4 Companies in China that Sell Parts, but they are the last 4 as they are not a very big company at all. The say on there website they have 50-100 Employess but are they all at Lunch or on Vacation. Its not right as for we paid extra Money for International Express DHL with these People. DO NOT MAKE PURCHASE AND PLEASE READ ALL THIS to not buy from them unless you need product in 2 weeks these are the people to go to for sure.

BUYER'S BEWARE OF THIS COMPANY IN CHINA:::::

WEBSITE ADDRESS: bangbotech.cn

THEIR INFORMATION::

Company Name: Shenzhen Bamboo Technology Co., Ltd.
Street Address: Room No.741,7F,SEG Economic Building,Shenzhen,China
City: Shenzhen
Province/State: Guangdong
Country/Region: China (Mainland)
Zip: 518000
Telephone: 86-755-82797652
Mobile Phone: 13926513529
Fax: 86-755-82796914

PAID A LOT OF MONEY FOR PRODUCT, AND PAID A LOT OF MONEY FOR DHL INTERNATIONAL EXPRESS AND HAS BEEN 2 WEEKS AND STILL NOTHING. PLEASE STAY AWAY AND DO NOT GIVE YOUR MONEY TO THESE PEOPLE AT ALL

Kind Regards;

REPAIR SHOP IN REPAIRS IPHONES IPODS AND MORE.. USA/ERIC GONZALEZ
By naveen – February 11, 2010 at 6:24 pm
Big bitches from china, all are scammers. ordered nokia n900 and got wrong tracking number and not picking my phones any more not replying i have complained to interpol lets see what china interpol will do now.

Shanghai Minuye ltd shiptrust co ltd

Beneficiary Institution?Bank Of China, Putian Branch
Swift?BKCHCNBJ73C
Payee: AIYING CHEN
ACCOUNT: 455230701880085644
Bank Address: 76 wenxian road, chengxiang district, Putian , Fujian , China
Company Address: No 258,Wenhua Xi Road, Weihai City, Shandong Province, China
Tel?8615963550235

any other request please you contact me.

best regards
Becky
yahoo: shiptrust01@yahoo.cn
msn: shiptrust01@live.cn
TEL: 86-15963550235
By tibogibbo – February 23, 2010 at 4:12 pm
I bought on december 2 new IPHONE 32gb paying 540,00USD just as trial and thanks god i didnt purchase more staff……
firstly she made me wait couple of days before shipout and after more than one week she gave me a tracking number probably of somebody else that instead of come to Italy went to australia….so right i asked explanation said was EMS fault!
After then she was like don't worry we contacted EMS and your iphones are coming back to us and once got them i will send you straight away again…..all of this after 3-4weeks
In genuary she was not answering anymore this bloody bitch disappering from MSN too……I really hope you die!
Does anyone know how could i claim my money back or what should i do?
this are her details where i can see she leaves to everyone:

Becky
yahoo: shiptrust01@yahoo.cn
msn: shiptrust01@live.cn
TEL: 86-15963550235
By MeTOO – March 5, 2010 at 8:26 am
Well like you I decided to order online from a company in China coresidency.com if you come across this company do not deal with them they are frauds. I paid for an item and I still haven't received it, this company said that the item would take 4-6 days and it's been 30 days they no longer respond to emails. If you are reading this don't pay anyone through Western Union ever.
By Jithesh – March 9, 2010 at 1:18 am
i have transferred money to a company named" BVG Technology Limited Co,.ltd" i was contacted by persons from following emails ? bvgsz.com
?? bvgsz@hotmail.com
?? bvgsz-1@hotmail.com
?? bvgsz-2@hotmail.com
?? bvgsz-3@hotmail.com
but its now 2 weeks, now they are not replying to my mails or attending the call. is there any law in this country that can stop these frauds. is there any way i can get my money or products back
By Linda – March 30, 2010 at 11:31 pm
I paid to this China wholesale by Money Gram for 100% Original Kingston USB Flash drives (DT200/128GB abd DT200/64GB)
They send wrong items and also counterfeit goods (DT150/64GB).
After number of attempts to contact them, Flora Wu known as Sales Manager, agreed for me to return the products.
However they don't want to send my purchased items. They said returned items have not been received despite Canada Post Service stated items delivered. It's almost 2 months now since I paid for the goods.
They’re hardly response to my email. Try to phone and MSN them by NO answer.
Anyone knows how to claim my money back?
Any laws that can stop the frauds??
By Richard Wiffen – June 2, 2010 at 6:56 pm
I too have been caught by online scam I ordered a camera and paid through Western Union to a company in China called High-Shopping they also said customs held up the camera and wanted me to pay 150us to get it out have not heard from them since.They have now changed their name to
eszoteda.com.I have given up on getting anything so beware.
By memo – June 4, 2010 at 10:55 am
Isocceryou is the worst place for customer service do not buy from them they are not responsible if you get something wrong the will not fix it. the worst//
By Abdullah – June 4, 2010 at 5:43 pm
I would like to ask your help, I purchased iphone from the this website phone-laptop.com and i sent for them the money total 340 USD by western unioin, but they didn't send me any item, they told me you should purchase another 9 Pcs, it seems they are fake company, so please help me what i have to do to return back my money.
By Kelly – July 23, 2010 at 10:09 pm
Can anyone help me? I brought a machine from the following company: tianyihg.com

The machine arrived was completely broken. However, the company denies any responsibility. And the DHL company only compensate part of the loss. However, what worst now is, the above company took all the DHL compensation money and I left with nothing except the broken machine and AUD$4000 money lost.
By Sean De – August 24, 2010 at 10:37 am
eccntrade.com is a full scam web. I bought a laptop July 17th and never received it. Paid $500 for it.

Do not get caught. always pathetic excuses
By epirot – August 31, 2010 at 5:44 am
i have paid an i phone on 6daysget.
first time i have ordered something from china and i will never buy anything anymore from china.
this side 6daysget.com is a fraud since 3 weeks and still waiting for my i phone.but now i am certain that it will never be delivered.and i can not find any side to complain.
i will give you all their address so you do not become a victim like me.
Email / Live Chat
Yahoo: lie_6daysget@yahoo.cn
Gmail : 6daysget@gmail.com
MSN: Chen_6daysget@hotmail.com
Enterprise mailbox:
sales@6daysget.com
manager@6daysget.com
Company address
No.69 North Road HuBin Xiamen Fujian China
Postal Code

361001Office Tel
+86-0592-6634077
6DAYSGET.COM DO NOT BUY HERE ANYTHING
By Linda – September 5, 2010 at 10:07 pm
wholesale-usbflashdrive.com is fraud company and I never get my money back. I didn't received the products that I paid for. I put this company info in this website somehow it got filter by chinatechnews..
By BHO IMPORTS LTD – September 30, 2010 at 6:48 pm
I ordered jogging pants from this compay SHAOXING SOUTH TRADING CO LTD ,they sent me goods which i never ordeded now wont answer my mails and wont answer the fone they are fraudsters please do not deal with ,they send correct samples but on the shipment its all used goods
By Anjela – November 12, 2010 at 9:30 am
Hefei Xiaole Trade Co., Ltd.
also a scammer. Do not pay for them even they scam the money from customer which pay through paypal.
below is their contact details.

Company Name: Hefei Xiaole Trade Co., Ltd.
Street Address: 1618 Qianshan Road,Shushan Area
City: Hefei
Province/State: Anhui
Country/Region: China (Mainland)
Zip: 230022
Telephone: 86-551-5566941
Mobile Phone: 008613855115902
Fax: 86-551-5566941
Website: xiaoyue.en.alibaba.com/
By Pedro – February 26, 2011 at 7:15 pm
Warning do not trade with this company .Owned By Americans and Canadians ripping people off through Chines Companies. Stay away from, CBSC workshop, V. V. S., LLC – Vital Vehicle Sourcing, caliboardsports.com, Flat Fitty caps. Or anything Tian Waters is involved in.
It would take me ten pagers to list the hundreds of unanswered email and unlawful practises.

I found Chinies people good.

Pedro
By Athena – March 5, 2011 at 7:43 pm
On 31 Jan 2011 I made an online purchase of a dress from a chinese company weddingdresses100.com. I immediately received a payment confirmation email but their email did not mention the estimated delivery date as they claim they do so on the website. The average delivery time as claimed on their website is 20 days. On 20 Feb i sent them an email requesting expected delivery. On 21 Feb they sent me an email requsting confirmation that it's ok to deliver the dress by end march. I confirmed that i would expect the dress by end march as they requested. Today 5 march i received anothe email letting me know that will refund my money because they cannot deliver ontime! So over a month after placing my order and holding my money they let me know that they will not deliver me the dress! The same thing happened to my sister who also placed an order for a wedding dress. Adding to that they even offer me an apology!
By alen – March 5, 2011 at 10:46 pm
stay away from Guangzhou Yinhe Inflatable Products Co.they are cheaters,bought tent from them,was noting I order and they do not care very poor job.
By Rusmin – April 16, 2011 at 2:36 pm
Be very careful ordering from: Jackstar Digital Technology Holding Co., Ltd. No. 43, Yuanlin Rd. Zhuhai, Gd, China
Zhuhai Guangdong Zip/Postal Code: 519000

We had order the goods came all defectives and Mr. Jackie Lie did not want to answer to any or our complaint.
By MAHESH JAIN – May 26, 2011 at 7:00 pm
I have been member with Alibaba for the last 3years and thru alibaba M/s.Shijiazhuang South Coal Chlor-Alkali Chemical Co., Ltd. and
M/s.Hebei Wayne Chemical Stock Limited – contacted me for supply of PVC resin, when the material reached my factory it turned out to be chalk powder like thing,which we could not analyse what it is till today(USD15,000Loss), when i made a complaint to Alibaba, theygave me a case number & they took all the documents and finallyafter 40days they said since these two supplier did not contact thru Alibaba,we cannot process the case, it is a shear eyewash on the part of alibaba,eventhough those two companies are Gold Member of Alibaba,even though i submitted that they came thru alibaba with a valid email proof, now alibaba stopped responding to my emails.So i truly and sincerely request all the people who are using Alibaba not to trust them for the simple reason even though myself and the supplier were Gold member of alibaba, they never took pain to identify the problem and get it solved for their members. I am concerned about others also who can scammed by these kind of chinese suppliers.
By Javid Ahmed – May 28, 2011 at 11:57 pm
I am in India. I have found a China Website with very good prices.I have made more than 5 orders to test I placed and paid only for one ORDER 1 month ago. I have paid what they have said for one order ie Euro 263 through Bank TT to company. They ask me 1 time supplement to pay 238 euros including shipment , and now they ask me one more time a supplement of 150 US DLLORS FOR CUSTOMS. i ASKED THE COMPANY TO GIVE DETAILS AND I did not get. Now the company link-ele.com is offline. my order No from company is 20110507092541. I have feeling, more customers have problems with this website and nobody receive his goods. To get the item I have paid my two months salary of mine. Can you verify if website is a suspicious website. The name is link-ele.com and get my item or get my money back. Please
The payment details is as per below
(1)BANK NAME:BANK OF CHINA NANYANG BRANCH HENAN PROVINCE P.R.CHINA
(2)BANK ADDRESS:NO.89 of Industrial Road, NanYang HeNan China
(3) First name: Xianbo
Last name: Du
(4)Bank Account :250708493956
(5)SWIFT CODE: BKCHCNBJ530
(6)Zip: 473000
Thank you in advance for your answer. Can you give me the address internet to make a complain to the police
Please help me
Javid Ahmed
By Robert – June 2, 2011 at 10:32 am
BEWARE CONSUMERS!!!!!
Joyce

Export Sales
Export Dept.

—

Hebei Jinlun Chemicals Co.,Ltd

Address:No.591,XinHua Road ,XinHua District,Shijiazhuang,Hebei,China
Website: jscopperchem.com
Direct tel/fax: 00-86-311-67662418
Direct e-mail: joyce@jscopperchem.com , jxm_43@hotmail.com

ALL THE CHEMICALS SOLD BY HEBEI JINLUN CHEMICAL CO LTD ARE
ABSOLUTELY GARBAGE. THEY WILL STEAL YOUR MONEY AND SHIP YOU
WHITE POWDER. PLEASE DO NOT DO ANY BUSINESS WITH THIS COMPAY. FOLLOWING ARE THE COMPANY DTAILS:
By Padraig – June 11, 2011 at 6:49 pm
I had a dealing with A company called Tradetang who acted on behalf of sellers who sold guitars at good prices. They say they act as a guarantor of the buyer. Sorry they do not and the repairs so far have cost me 250 euro and they do not want to know.
IF YOU HEAR THE NAME TRADETANG BEWARE
By alan ho – June 21, 2011 at 1:03 am
beware bravoarea.com, it fake , i lost over $ 1000. to get nothing, This company in beijing china , name Haixia zheng,they also have alot other named, (u guy can read in scam and fraud in western union)
By tracey brougham – July 5, 2011 at 5:19 am
I have paid a company in Xiamen of €1700.00 and they will not release my products they told me it was on the ship and cant produce to me a bill of laden.

Can you please advise me as to what actions i can take

Looking forward to hearing from you

Tracey Brougham
By Peter – July 19, 2011 at 6:18 pm
I bought 3 Iriscopes from iriscope.org it stopped working and the company is playing dead bug. Avoid this cheap iriscopes and especially this company with – NO CUSTOMER SERVICE!
By arshad – July 22, 2011 at 2:28 pm
wandaxin08.com this is a fraud company make website for doing fraud. i give a big order laptop on this company and I pay already but they did not give my product please i want to inform all company do not make relation between in this company they are cheater there is to girls in this company her name is Ms Lisa and Ms Rita they both are a big layer and big cheater please be care full from this website ok.
By GGan – August 13, 2011 at 8:47 pm
DO NOT ORDER FROM 800 CHINA BASKETS!
"DO not order from the company!
I have ordered a gift basket ($120 + $5) from the company and the basket was delivered on time. The products delivered are completely different from what company has showed at website. The local sub-contractor make up a basket with cheap and aged item. The values and quality of the product is very poor and embarrassed my friend and myself.
By suresh jain – September 6, 2011 at 9:47 pm
i am cheated by bank of china newyork branch , i transfered money
to dong lie xiamen a/c tt,china
but cheated me and not send latop as
shown in photo
By suresh jain – September 6, 2011 at 10:16 pm
mobile no of dong lei 431 usd cheated by him mob no.
mob no . 86-512-68038
against laptop purchase but no delivery
By Ibrahim – September 7, 2011 at 11:21 pm
I bought laptop but they cheated us. they did not send anything.
Szhaikun Electronic World Trade Wholesale
Office Address
Room906, 4#,GongYi Buliding, No.55,Zhenhua Rd,Futian Dist., Shenzhen, China,518000

Factory Address
2/F, Building 02, No.14 Luogang Industrial Zone, Buji Town

Email:sales_andy@szhaikun.com
MSN:sales_andy@szhaikun.com
Yahoo:szhaikun
Skype:szhaikun906
Telephone : 0086-1508-0382-484
By andrzej – September 10, 2011 at 11:11 am
DO NOT BUY FROM THEM Order Number:1003587518
Shenzhen Value in Action Technology Co.,Ltd. Store No. 506564 Alibaba .com Alixpress
9 weeks ego I order from them upat. PC after receiving packing I find the pc. Is not working next day I send pc. To store above .Now they have my many end pc. And after 7 weeks they refuse to send me pc. Or many back. They toke my 173$ for nothing for stilling many from people you can be arrest any country bud not in China
Scheme ON YOU ALIBABA .COM Alixpress to support stores lake those .HOW I CAN TRUST YOUR WEB.IF YOU SUPPORT STORE hose is stilling many’ most positive feedback on the store web. Are fake don t trust them Nick TANG worker for the store was forcing me to remove my negative feedback from there web. To stopping people baying from them I will be writing on internet very single day to avoided baying from Alixpress and store Shenzhen Value in Action Technogy
You can have my many bud you cant stop me to posting so people avoided yours web. Sit.
By lodve – September 13, 2011 at 4:18 pm
Here is a name you do not have to order from
they are anxiously when you want to order goods but again you have paid so you will hear no more
was in contact with a company in China so when I received information about where I would pay into an account
get it up then cut out these companies they are just scams with the
When you pay a lot so you get Tracking so it goes some days when you look back it is not late and contact them again so they must have the tax before they send it

Website: szhanmoo.com
Contact: Miss Sophia
Tel: 0086-150-80156235

Email: sophia@szhanmoo.com

MSN: szhanmoo2011@hotmail.com
Contact information: szhanmoo.com/template/szhanmoo.asp
Shenzhen Address: 13F-14F Saiga Building, Huaqiang South District, Shenzhen, Guangdong, Airways
Xiamen Address: 15F Tiantai Building, Hubin Road, Siming Area, Xiamen, Fujian, Airways

she has detYou Can place a order to us on the company website, http://www.hkcbac.com, if you are intersted in other products, pls feel free to Tell me the model name by email, I will give u our best price.

Any questions, pls do not hesitate to contact us. Hope to do business with u soon.

Mr Stone

Email: sales@hkcbac.com

Address: 8 / F, Tower C, Shenfang Mansion, Zhenhua Rd # 100
tea company and she Eiger many companies down

Account Name: Yejin Li
Account Number: 6013 8264 0700 3852 502
Bank Name: Bank of China Fujian Branch
Bank Code: BKCH CN BJ 720
Bank Address: 136 Wusi Road, Fuzhou 350003, Fujian Prov., Airways
By Kristopher. – September 17, 2011 at 8:27 pm
Szhaikun Electronic World Trade Wholesale
Office Address
Room906, 4#,GongYi Buliding, No.55,Zhenhua Rd,Futian Dist., Shenzhen, China,518000

Factory Address
2/F, Building 02, No.14 Luogang Industrial Zone, Buji Town

Email:sales_andy@szhaikun.com
MSN:sales_andy@szhaikun.com
Yahoo:szhaikun
Skype:szhaikun906
Telephone : 0086-1508-0382-484

Cheat,cheat,cheat – to does not buy anything!!!! I lost 469 $ -SALES-ANDY LIN,ANDY LIN,ANDY LIN.
By Sharma – September 21, 2011 at 11:45 pm
I am from India, And as I have been frauded by one of the website from China i.e "iph5.com" as according to there policy at website they says free shippment all over the world and i have paid them the amount which they have given in website i.e 449.0 USD and after that they said that I have to pay addition a traiff as per China rules and I have paid 180.0USD and now thay say to pay more for it.

I request you to please show me the way,

With Regards,

Sharma S
By KRISTOPHER – September 23, 2011 at 11:29 pm
Szhaikun Electronic World Trade Wholesale
Office Address
Room906, 4#,GongYi Buliding, No.55,Zhenhua Rd,Futian Dist., Shenzhen, China,518000

Factory Address
2/F, Building 02, No.14 Luogang Industrial Zone, Buji Town
WEB SITE -WWW.SZAJKUN.COM—-WARNING!!ACHTUNG!!UWAGA!!ATENTION!!DEJTE POZOR!!!! SCAM!!! SCAM!!!
Email:sales_andy@szhaikun.com
MSN:sales_andy@szhaikun.com
Yahoo:szhaikun
Skype:szhaikun906
Telephone : 0086-1508-0382-484

Cheat,cheat,cheat – to does not buy anything!!!! I lost 469 $ -SALES-ANDY LIN,ANDY LIN,ANDY LIN.
By yaacov paz har – October 28, 2011 at 5:21 pm
szhaikun – andy lin – false company !!! i send 126$ for cell phone , but no cell phone, no answer, no money !!!!!! please watch the honey trap !!!!!
By yaacov paz har – November 4, 2011 at 6:48 am
i sent 126$, ordering cell phone. i was cheated – no phone, no answer and no money. this bloody thief scammed me !!!!!!!! i hope some one will pay him back !!!!!

Szhaikun Electronic World Trade Wholesale
Office Address
Room906, 4#,GongYi Buliding, No.55,Zhenhua Rd,Futian Dist., Shenzhen, China,518000

Factory Address
2/F, Building 02, No.14 Luogang Industrial Zone, Buji Town

Email:sales_andy@szhaikun.com
MSN:sales_andy@szhaikun.com
Yahoo:szhaikun
Skype:szhaikun906
Telephone : 0086-1508-0382-484
By Ponise Cole – November 5, 2011 at 7:17 am
I have purchased shoes from a website called Sale-Kicks.com
sale-kicks.net/index.php?main_page

which is based in Bejing China. The company sent my item but I was at work when it arrived and it was sent back to them. I have checked with USPS and customs and the item has in fact been returned to the company, but they are ignoring my email request for a refund. I do not have the item, I never even received it, so it was not open or used. And it has been confirmed that the item is in their custody. But they are at this time refusing to respond and keeping my money. What can I do, please advise.
Thank you
By ripped off – November 11, 2011 at 4:02 am
Dear Mr. Wei Wang
On 21 September 2011, we transferred USD 2000 to bank account No. 6013 8205 0099 8303 428 in your name. The money was intended for the purchase of device SN8 from
http://www.jy419.com/views.asp?hw_id=40
We were issued with a tracking number for the subsequent shipment of the device by EMS. The number was: EE561564826CN.
However, on 19 October, when the parcel was delivered to our office, we were very surprised to find that the design of the box was that of SN8, but the device inside the box is Guangdong, high imitation 89 decoder
http://www.newibo.com/ganrao14.html
The price of Guangdong, high imitation 89 decoder is 700 ……….., which is worth about USD 120!!!
We have paid you USD 2000 and against that money we received a device, which will not serve our technical purposes and is at least 20 times cheaper!
I am attaching the bank payment order as evidence.
To avoid any further complications, we suggest that we ship back this device (Guangdong, high imitation 89 decoder) for our account and you will send us the device SN8, which we ordered originally. Otherwise, please refund the money we paid.
Please specify the address to which we have to return the device Guangdong, high imitation 89 decoder, which we received by mistake.
Please specify all further details of the forthcoming shipment of device SN8.
Send pictures as proof.
Looking forward to your immediate reply
By ripped off – November 11, 2011 at 4:14 am
List of names and phone scammers.

Rose King
Rose Li
Wei Wang
Fran Cui
Mr. Cui Guo Yu-+86-419-2306100

A prison are those persons!!!!!!!!!

+86-419-5891759
+86-419-3732988
+86-419-3732799
+86-419-2322666
+86-150-4194162/2
+86-152-41981876
By CHESTER – November 29, 2011 at 4:18 pm
Shenzhen Szhaikun Electronic World Trade Wholesale
Office Address
Room906, 4#,GongYi Buliding, No.55,Zhenhua Rd,Futian Dist., Shenzhen, China,518000

Factory Address
2/F, Building 02, No.14 Luogang Industrial Zone, Buji Town

Email:sales_andy@szhaikun.com
MSN:sales_andy@szhaikun.com
Yahoo:szhaikun
Skype:szhaikun906
Telephone : 0086-1508-0382-484
Bank Transfer (T/T) payment information :

Benificiary Name: ShengXia Qin
Bank name : Bank of china Fujian Branch
Account : 6216 6164 0700 0286 988
Swift Code :BKCHCNBJ720
Country : China
Bank Address :136 Wusi Road, Fuzhou 350003, Fujian Prov., China.

Same crook with a different info. Plz, Run as Fast as Your Leg Can Carry U. Scammer. HE WILL NEVER SHIP NOTHING. NADA!!!

we suggest you to pay by Western Union
Beneficiary Name: Nan Xie ( First Name: Nan, Last Name:Xie )

Beneficiary Add: 18G 1 Building jiahuixincheng Fuhua Road Futian District ShenZhen City,Guangdong Province,China
Beneficiary Tel:+86-755-82883118
HOTLINE:0755 83235840
Post Code:518000

2)Payment By Bank T/T (Bank transfer from your company A/C to our company A/C)

Bank name : HSBC HongKong
Bank address: 1 Queen’s road central HongKong
Bank code 004 (for local payment)
Bank account:808 762264 838
Bank swift code : HSBCHKHHHKH
company name : WINDIGITAL TECHNOLOGY DEVELOPMENT LIMITED

3?payment By paypal

Paypal account is : yanxian1988@hotmail.com
MSN??xienan1981@hotmail.com??sales_windigital@hotmail.com??sales1_windigital@hotmail.com??sales6_windigital@hotmail.com.
By Niraj Singh – December 8, 2011 at 8:00 pm
M/s Kaigui Industry Co. Ltd, Tianjin representative mr. Becky was communicating with us regarding our requirement of Specialty product for our R&D project., who eloped after transfer of payment of $ 771 & this cheater is neither responding Email communication or any Phone calls.

This message is to warn all genuine buyer to go through below details & be alert, so not to face problem of follow up, chasing & finding Vendor at last moment, when availability of product becomes precious for your project..

Our Order No. : 1113001613, Dtd: 01.10.2011

Contact Details of Vendor :-
KAIGUI INDUSTRY CO., LIMITED.
TANGGU DEVELOPMENT AREA, TIANJIN,CHINA
Tel: ? +86-15320160565
Fax?+86-22-58054079
Skype:beckychem
beckychem@kaiguiindustry.com
beckychem@yahoo.cn
WEB: http://www.kaiguiindustry.com

Alternate Phone no. :
Tel? +86-15332023301
Mob :+86-13388021976
+86-22-58054063, 58054079, 58016110
Email : info@kaiguiindustry.com

Payment Swift transfer Details :-
This is a system-generated e-mail. Please do not reply to this email

Instance Type and Transmission ————–
Notification (Transmission) of Original sent to SWIFT (ACK)
Network Delivery Status : Network Ack
Priority/Delivery : Normal
Message Input Reference : 1926 111103ICICINBBACTS0464796845
————————— Message Header ————————-

Swift Input : FIN 103 Single Customer Credt
Transfer
Sender : ICICINBBCTS
ICICI BANK LIMITED
(GLOBAL TRADE SERVICES UNIT-MUMBAI)
MUMBAI IN
Receiver : ICICHKHHCLR
ICICI BANK LTD
(CLEARING SERVICES DEPT)
HONG KONG HK
————————— Message Text —————————

20: Sender's Reference
0003SMI00075012
23B: Bank Operation Code
CRED
32A: Val Dte/Curr/Interbnk Settld Amt
Date : 03 November 2011
Currency : USD (US DOLLAR)
Amount : #771,00#
33B: Currency/Instructed Amount
Currency : USD (US DOLLAR)
Amount : #771,00#
50K: Ordering Customer-Name & Address
/000305001146
GUJARAT FLUOROCHEMICALS LIMITED
ABS TOWERS, 2ND FLOOR
OLD PADRA ROAD
VADODARA ,GUJARAT -390007INDIA
56A: Intermediary Institution – FI BIC
BKTRUS33
DEUTSCHE BANK TRUST COMPANY AMERICAS
NEW YORK,NY US
57A: Account With Institution – FI BIC
CMBCCNBS008
CHINA MERCHANTS BANK
(OFF-SHORE BANKING DEPARTMENT)
SHENZHEN CN
59: Beneficiary Customer-Name & Addr
/OSA755918021332108
KAIGUI INDUSTRY CO LIMITED
70: Remittance Information
ADVANCE PAYMENT AGAINST IMPORT
CHEMICAL,INV NO:KG199 DT 19.9.2011
71A: Details of Charges
BEN
71F: Sender's Charges
Currency : USD (US DOLLAR)
Amount : #0,00#
————————— Message Trailer ————————

{CHK:E0AB36C5405C}
PKI Signature: MAC-Equivalent
—————————- Interventions ————————-

Category : Network Report
Creation Time : 03/11/11 19:26:24
Application : SWIFT Interface
Operator : SYSTEM
Text
{1:F21ICICINBBACTS0464796845}{4:{177:1111031926}{451:0}}

———————
By Jhummun S – January 28, 2012 at 3:27 pm
I made payment a huge sum for an order on 13/12/2011 by credit card at aliexpress.com. i made the purchase as the site seemed secured due to its escrow buyer protection. the supplier provided invalid tracking no. And false b/l no.the supplier indicated having shipped the goods by sea vessel ital contessa voyage no. 0564-029w.when i enquired it was disclose that ital contessa effected voyage no.0564-029w in the mid year 2010.its nearly 48 days since payment made and 37 days since complaint made nothing has been done by aliexpress to refund me despite all the evidence shown that the supplier is a fraud.with such occurrence i have certain feeling that aliexpress.com is associated with the suppliers to swindle and defraud online buyers.so friends be on your guard done get fancied with aliexpress.com escrow buyer protection and make purchase,you will be doomed.any help from chinese friends to resolve my problem would be a blessing.
By Svilena Hristova – January 31, 2012 at 5:25 am
Hi, i live in China and i will try to help you. Send me email with more detail pls.
By allan – February 3, 2012 at 12:10 am
hi .. svilena hristova
i had cheated by a chinese company in senzhen.
i need ur help on this matter …
kindly drop a message to dass003@yahoo.com for further discussion . i will pay if u need to check and deal this problem .
thx . looking forward from you.

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