10000 Hotline – China Telecom's "Business Hall In The Air"

February 24, 2004 | Print | Email Email | Comments | Category: Telecom & Wireless



    It is expected that China Telecom's current special service phone numbers (such as 114 and 112) will soon be replaced by a single multi-functional hotline–10000.

    This new hotline is expected to provide a whole range of services including fixed-line repair reports, Little Smart and broadband service, bill inquiries, service consultation, and a complaints department. China Telecom will market this new service as a "Business Hall in the Air."

    Currently, there are still a range of different numbers for special services. For example, customers have to dial 114 when they need to find the telephone number of a particular company or enterprise, and 112 when they want to report a failure or problem during a phone conversation. It is udner the belief that it is more difficult for users to remember so many numbers for different services, that China Telecom intends to unify all of the current service numbers and combine them under the 10000 number to offer customers a standardized service.

    Related Links:


    Recommend this page: 1 Star2 Stars3 Stars4 Stars5 Stars

    Loading ... Loading ...
    Related News:
  • China Telecom Grows Call Center Reach
  • China Unicom Launches Online Business Hall
  • China Unicom Shanghai To Close 10060 Customer Service Hotline
  • Chongqing Mobile Offers 24-Hour Self-Help Service
  • China Mobile Builds World's Highest Netcafe
  • Business Software Alliance Launches Anti-Piracy Measures
  • China Launches Service Hotline For E-ticket Services
  • Consumer Advocate Sues To Have Web Account Reissued
  • China Mobile Sichuan, China Post Jointly Operate Business Hall
  • CNNIC: Chinese Users Lost Domain Names After Earthquake



    • Leave A Comment:



    Inside ChinaTechNews.com


      Other China News

      China Sourcing News:

      Home Building Chain Closes Another Store In China

      American Internet Retailer Adds Courier Fees In China

      French Optics Company Announces Two China Investment Deals

      Increasing Manufacturing Costs Cause Trouble For Chinese Retailer
      TechSecurityChina.com:

      Inspur International To Sell Chinese E-government Business

      Shareholder Disputes Settled For Chinese Media Firm

      Qihoo 360′s Safebox Software Will Integrate With Uuu9.com

      Apple Suspends iPhone 4S Sales In Retail Stores In China
      ChinaWirelessNews.com:

      ZTE Launches First Tablet In America

      Apple Adopts New iPhone Sales System In Hong Kong

      China Telecom To Launch CDMA-based iPhone 4S

      China Mobile's Call Center In Luoyang Formally Launched

      Visit these other China sites: ChinaRetailNews.com | GreenChinaTech.com | ChinaWirelessNews.com | TechSecurityChina.com | China Sourcing News | China CSR