Consumer Advocate Sues For Telecom Logs

January 12, 2005 | Print | Email Email | Comments | Category: Law & Policy



    China's most famous consumer advocate, Wang Hai, has sued China Netcom for not providing itemized call logs to fixed-line phone users.

    When comsumers pay their phone bills at the end of each monthly cycle, an itemized list of phone calls made and received is difficult to obtain for fixed-line users. Mobile phone users have long had this option, but fixed-line users usually do not have this option.

    Wang Hai says Netcom is "trespassing on users' right of acknowledgement" to see the list of calls made in the previous month and that according to the Consumer Protection Law, Netcom is obligated to provide the logs.

    Netcom says it is not able to currently provide this service because of infrastructure limitations.

    There is no word yet on when the judgement will be made.

    Related Links:


    Recommend this page: 1 Star2 Stars3 Stars4 Stars5 Stars

    Loading ... Loading ...
    Related News:
  • China Railcom To Provide Detailed Calling List For Fixed Phone Users In Beijing
  • Beijing Netcom Begins To Provide Call Logs For Consumers
  • Chinese Telecom Operators Promise To Provide User Logs
  • Telecom Operators Must Provide Call Logs
  • Consumer Advocate Sues To Have Web Account Reissued
  • MII Requires Fixed Telecom Operators To Provide Calling List
  • Consumer Advocate Sues Three Chinese Ministries
  • Netease.com Sues Chinese Consumer Advocacy Website For Libel
  • Wang Hai Sues Netcom For Discrimination
  • Beijing Netcom Again Sued For Discriminating Against Migrant Population



    • Leave A Comment:



    Inside ChinaTechNews.com


      Other China News

      China Sourcing News:

      Home Building Chain Closes Another Store In China

      American Internet Retailer Adds Courier Fees In China

      French Optics Company Announces Two China Investment Deals

      Increasing Manufacturing Costs Cause Trouble For Chinese Retailer
      TechSecurityChina.com:

      Inspur International To Sell Chinese E-government Business

      Shareholder Disputes Settled For Chinese Media Firm

      Qihoo 360′s Safebox Software Will Integrate With Uuu9.com

      Apple Suspends iPhone 4S Sales In Retail Stores In China
      ChinaWirelessNews.com:

      ZTE Launches First Tablet In America

      Apple Adopts New iPhone Sales System In Hong Kong

      China Telecom To Launch CDMA-based iPhone 4S

      China Mobile's Call Center In Luoyang Formally Launched

      Visit these other China sites: ChinaRetailNews.com | GreenChinaTech.com | ChinaWirelessNews.com | TechSecurityChina.com | China Sourcing News | China CSR