MII Releases New Rules For Service Provider Disputes

September 27, 2006 | Print | Email Email | Comments | Category: Telecom & Wireless



    China's Ministry of Information Industry has released a new rule for dealing with mobile information service disputes.

    The rule says service providers should provide relevant evidence in case of short message disputes.

    The new rule, which is called "Detailed Rules on Implementing Information Service Users' Complaints", stipulates the procedure for accepting users' complaints, saying that the operator and the relevant service provider should jointly investigate after receiving users' complaints. The operator must provide feedback on the investigation's result and the service provider must compensate the user if the problem proves to be true.

    The highlight of this new rule is that it asks the operator and service providers to jointly provide relevant evidence in case of service disputes with users. This exempts users from the trouble of producing evidence.

    Related Links:


    Recommend this page: 1 Star2 Stars3 Stars4 Stars5 Stars

    Loading ... Loading ...
    Related News:
  • MII Releases New Rules To Regulate Mobile Communications Service
  • CNNIC Will Revise .CN Domain Name Registration
  • Mobile Phone Real Name System To Launch Soon
  • Consumer Protection Enhanced For Hong Kong Mobile Phone Users
  • MC Releases Chinese Online Transaction Guide
  • MII Releases Telecom Service Regulations
  • Taobao.com Makes New Rules To Regulate Online Auctions
  • Shenzhen To Regulate Mobile Text Message Spam
  • Survey: 90% Netizens Dislike Beijing's New E-commerce Rules
  • 780 SPs Receive MII Punishment



    • Leave A Comment:



    Inside ChinaTechNews.com


      Other China News

      China Sourcing News:

      Home Building Chain Closes Another Store In China

      American Internet Retailer Adds Courier Fees In China

      French Optics Company Announces Two China Investment Deals

      Increasing Manufacturing Costs Cause Trouble For Chinese Retailer
      TechSecurityChina.com:

      Inspur International To Sell Chinese E-government Business

      Shareholder Disputes Settled For Chinese Media Firm

      Qihoo 360′s Safebox Software Will Integrate With Uuu9.com

      Apple Suspends iPhone 4S Sales In Retail Stores In China
      ChinaWirelessNews.com:

      ZTE Launches First Tablet In America

      Apple Adopts New iPhone Sales System In Hong Kong

      China Telecom To Launch CDMA-based iPhone 4S

      China Mobile's Call Center In Luoyang Formally Launched

      Visit these other China sites: ChinaRetailNews.com | GreenChinaTech.com | ChinaWirelessNews.com | TechSecurityChina.com | China Sourcing News | China CSR