New CRM System For China Telecom In Xinjiang

November 7, 2007 | Print | Email Email | Comments | Category: Telecom & Wireless



    AsiaInfo (ASIA) has won a contract with China Telecom (CHL) to develop a customer relationship management system in Xinjiang.

    The CRM system is a critical part of Xinjiang Telecom's next generation Business Operation Support System. Under the agreement, AsiaInfo will develop a CRM system to cover 14 cities and regions of Xinjiang. AsiaInfo will also supervise the integration of the entire BOSS system consisting of CRM, Billing and Operation Support System and other peripheral systems.

    The BOSS system will be developed and implemented in compliance with China Telecom Group's specification, which serves as a blueprint for China Telecom's next generation BOSS network.

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