Get Our Weekly Email Newsletter
I.T. Skills In Your China Business!IPS works with institutions and corporate clients to deliver computer skills training and ICT solutions, as well as internal assessments and benchmarking. More Info Here...
Distribute Press Releases To Chinese Media!Getting your company's message to journalists is important in China and ChinaNewswire.com can assist you in English-language releases and Xinwengao.com can provide Chinese-language distribution services. Corporate press releases are the most cost-effective way for you to connect with your customers and stakeholders in China!
Vietnam Mobile & Broadband International Summit 2010 @ Hanoi - 2010/03/25
China Mobile Internet Summit 2010 @ Beijing - 2010/04/07
Green Fuels & Vehicles China 2010 @ Shanghai - 2010/04/08
TETRA World Congress @ Singapore - 2010/05/25
Global Mobile Internet Conference 2010 @ Beijing - 2010/05/27
NGMN Industry Conference 2010 @ Shanghai - 2010/06/02
Let us work with you in China to manage your email marketing campaigns, loyalty marketing programs, email newsletters, and digital marketing efforts while we improve your email deliverability in China. Our software and staff can help your company stay #1! Visit XZList.com
MII: Telecom Service Quality Complaints Increased 15.3% In Q4 2007
February 4, 2008 |
Print
| 
Email
| 
Comments | Category: Telecom & Wireless
The latest report released by China's Ministry of Information Industry on the quality of telecom services in the fourth quarter and the whole year of 20007 shows that during the period, complaints on communications quality and charges declined, but there were 15.3% more complaints on the quality of telecom services in China.
There were 2637 complaints about service quality in the fourth quarter of 2007, increasing by 15.3% compared with the last quarter. The main problems include the inconvenience in using service hotlines and the incapability of telecom staff in solving problems.
In 2007, MII received a total of 28223 complaints on telecom service. In the fourth quarter of the year, the user complaint rate was 7.04 of every one million users, which was a slight decline compared with the previous quarter. There were 1060 complaints on communications quality, down 5.2% compared with that of the third quarter, of which complaints on inter-network communications quality decreased by 33.1%, and complaints on telecom service charge decreased by 6.1%.
Recommend this page: 
Loading ...Leave A Comment:
-
Business
- MSN China Vice President Resigns
- KongZhong Posts Increased China Revenue But Warns On Weak Mobile Growth
- Focus Media Implements Allyes MBO As Digital Advertising Revenue Plummets In China
- Rumor: PayPal To Cooperate With Alibaba For Online Payments In China
- China Network Television, Shanda Reach Strategic Cooperation
-
Commentary
-
Computing
-
Gadgets & Electronics
- Founder To Promote Copyright Pricing Standards For E-books In China
- Motorola Android Phones Go For Microsoft's Bing Search Engine In China
- NGMN Alliance Announces NGMN Industry Conference & Exhibition 2010 in Shanghai, China
- China Unicom Unveils Its First Android Wi-Fi Customized Smartphone
- Chinese Consumers Complain About HP's Products
-
Internet
- MSN China Vice President Resigns
- Focus Media Implements Allyes MBO As Digital Advertising Revenue Plummets In China
- Rumor: PayPal To Cooperate With Alibaba For Online Payments In China
- Ctrip.com Promises To Compensate Online Consumers For Price Differences
- 365anfang.com Allies With Taobao, Alipay To Ensure Online Shopping Safety
-
Law & Policy
-
Security
-
Software
-
Telecom & Wireless
- Taiwan To Build WiMAX OIOT Lab
- KongZhong Posts Increased China Revenue But Warns On Weak Mobile Growth
- Founder To Promote Copyright Pricing Standards For E-books In China
- Huawei Gains GPON FTTH Contract From Hong Kong's Wharf T&T
- China Mobile Confirms Acquisition Of 20% Stake In Shanghai Pudong Development Bank
Copyright 1999-2010 ChinaTechNews.com. All Rights Reserved.
If you would like to syndicate these articles and posts for personal non-business use where you will not gain in any monetary way, please utilize the RSS feed for this online publication, which provides a brief summary of each post with a link back to the original article. Posting of any other part of the articles or posts on this website, in whole or in part, is expressly prohibited without express written permission from ChinaTechNews.com. No part of this website may be copied, transferred, posted, or published without the express written permission of ChinaTechNews.com or its registered agents. Content on this website, including articles, opinions, and data are protected under international copyright laws. Failure to comply with these rules will result in legal action. 