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China's 360buy.com Launches Advance Refund Policy
September 15, 2010Chinese electronics B2C provider 360buy.com has announced that it has cooperated with the China Consumers' Association in setting up an advance refund security deposit system for consumers.
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Tsinghua Tongfang Unveils One-year Replacement Policy For Notebooks
August 16, 2010Chinese PC maker Tsinghua Tongfang is making consumers happy with a new one-year replacement after-sales policy for its notebook products.
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Nokia To Expand Sales Network For Extended Warranty Service In China
May 6, 2010The Finnish mobile phone maker Nokia has announced that it will expand its sales network for extended warranty service in China and will offer an additional warranty period of 12 months to Chinese users.
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Chinese Consumers Complain About HP's Products
March 12, 2010More than 170 consumers from China have jointly filed an appeal, requesting the General Administration of Quality Supervision, Inspection and Quarantine of China to conduct an investigation on the laptop computers made by HP and order the company to recall all of its substandard laptop products.
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Apple To Sell Refurbished Products On Chinese Website
January 20, 2009Apple (AAPL) has announced plans to sell refurbished products on its Chinese official website at discounted prices, and these products include the iMac and iPod product lines.
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Suning Upgrades Electronics Warranty Services In China
September 23, 2008Chinese electronics retailer Suning has announced plans to launch a self-developed Sunshine Package Service Program to upgrade its appliance maintenance and warranty services for consumers.
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Gome Begins Extended After-sales Service For Home Appliances
March 13, 2008Chinese home appliance retailer Gome has announced plans to launch an extended after-sales service for home appliances bought from its retail stores.
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