The Motorola Online Shop or "MotoShop" is an online e-commerce site which will offer Motorola's telecommunications products via the Internet to Chinese consumers.
The site will be operated by PacificNet iMobile which will also provide distribution and logistics support. The site will also feature online e-payment using Alipay.
In cities with PacificNet's distribution centers, logistics personnel will deliver the goods door-to-door free of charge within three business days, while in other regions without distribution centers EMS will be used and no fees will be charged. Using either method products will reach the customers within 3-5 days.
iMobile's customer service personnel will provide assistance to consumers with questions regarding their new products. iMobile will provide the full range of supply chain services from order taking to fulfillment to post order support.
PacificNet iMobile's distribution center logistics chain and customer service centers cover 40 cities in 21 provinces including Beijing, Shanghai, Chongqing, Tianjin, Chengdu, Dalian, Qingdao, Guangzhou, Shenzhen, Zhuhai, Dongguan, Hangzhou, Ningbo, Wenzhou, Nanjing, Wuhan, Xi'an, Harbin, Qiqihaer, Henan, and Changsha.