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How ticket bots are changing concert and train ticket sales

Source: cnbc.com cnbc.com
News Snapshot:

CNBC Travel Automated ticket-buying programs made it harder for genuine fans to secure seats. Governments expanded efforts to curb bots, but experts said enforcement alone was insufficient. Limited ticket supply and resale markups remained major barriers despite anti-bot measures. Purchasing concert tickets has long been a high-stakes affair, with popular events often selling out within minutes. Increasingly, however, fans are competing against automated ticket-buying programs, commonly referred to as bots, that can snap up seats in seconds before reselling them at higher prices. This has distorted access not only to concert tickets but also to everyday services such as train ticket reservations. …

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