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No one knows how to price AI tools

February 2, 2025
Source: livemint.com livemint.com
News Snapshot:
More than two years after the public debut of ChatGPT, software companies still haven’t found a compelling way of charging for AI tools, chief information officers say. Now they’re trying new strategies. In the last couple years, vendors have typically charged a monthly fee per user for AI features, assistants and copilots, much like they price other software as a service. But AI’s high compute demands meant they needed to charge eyebrow-raising prices to cover the cost of delivering the service. For example, some chief information officers balked at paying $30 per user per month to add Microsoft’s AI Copilot...
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