CDC Software, a wholly owned subsidiary and software unit of chinadotcom corporation, an integrated enterprise software and mobile applications company in China and internationally, recently announced it has been selected by Shell China to provide a nationwide sales automation and business management solution for Shell's automotive lubricants distributor network across China.

This solution from CDC Software is expected to enhance the management of the sales channel and improve the operating efficiency of Shell China's lubricants distributor network.

One of Shell China's key requirements was met by CDC Software's in-house developed integrated custom sales force automation module with Customer Relationship Management ("CRM") functionality to compliment the back office accounting functionality and provide a more comprehensive and tailor made solution for Shell China's nationwide distribution channel. Earlier this year, CDC Software successfully completed a pilot implementation for Shell China in Shenzhen, Guangdong Province and the roll out of this solution for Shell China's major lubricants distributors across China has already commenced. In addition to software implementation, CDC Software will provide maintenance and support as well as software upgrades and ongoing training services to the client.

In addition, leveraging the strengths of its cost-effective CMM (Capability Maturity Model) Level 3 certified software development center in Shanghai and its strong market knowledge in the fast growing China market, CDC Software is able to deliver localization of global software products to meet the statutory and tax requirements in China which are very different to those in other countries and critical to companies operating in China.

Recently, CDC Software signed a definitive agreement to acquire Pivotal Corporation, a leading pure-play CRM company that provides a complete set of highly flexible, powerful CRM applications and implementation services for mid-sized enterprises, licensed to over 1,600 clients worldwide. The addition of Pivotal will create a compelling software offering for CDC Software across CRM, Supply Chain Management, ERP and Business Intelligence and enable CDC Software to provide a comprehensive, "best-of-class" broad software offering to its clients in China and internationally. The Pivotal transaction is subject to the approval of Pivotal's shareholders and the Supreme Court of British Columbia, as well as customary closing conditions. The Pivotal shareholder vote is expected to be scheduled in February 2004.


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