The Digital Source For China's Tech Innovation Since 2000

Search
Close

HP China Faces Printer Lawsuit

April 3, 2007
Law & Policy

Several Chinese consumers have decided to file a collective lawsuit against HP China because of the frequent failures of the company's LaserJet 3330 printer.

According to local media, beginning in 2004, more and more consumers have reported about the quality problems and design defects of HP's LaserJet 3330 printer, but HP has never given a definite answer on how it plans to solve the problems. As most of the users of this type of printer are companies, they don't worry much about the failure, but some individual consumers can't stand the frequent issues any more and they have decided to sue HP China. Local media have neither reported in which court the plaintiffs plan to file their case nor the exact amount of damages they are seeking.

A representative from HP China says that HP China has asked consumers to dial their free telephone hotline to report and solve the problem, but they don't say if there is any design problem with the printer. HP China also also has no plans now to recall the product.

This particular printer was made in 2003 and its production was stopped in 2004. In response to reports of the printer's scanning problem at that time, HP prolonged the maintenance period for one more year and in 2005 it offered a special exchange policy for this product.

Tags: China | Chinese | court | hotline | HP | IT | lawsuit | media | printer | production | quality | recall | report | sue | telephone

Other Related News:

Nokia Mobile launching T20 Education Edition in China

November 25, 2021

Cable Hill Partners LLC Grows Stock Holdings in Taiwan Semiconductor Manufacturing Company Limited (NYSE:TSM)

September 12, 2022

Sybase Keeps China's Railroads Running

November 26, 2007

correction of Wrex's notes on the installation of the Chinese head unit to OEM back up camera for posterity

January 18, 2022

Dielectric Resonator Market Size, Key Opportunities, Strategic Assessment, Strong Revenue Oprating Vendors: Exxelia, Synergymwave, Comsol, Hong Kong Caiqin Electronics, Maruwa, Token, Abracon, Mu…

November 7, 2021

Douyin Apk Download China TikTok Latest Version 2022 For Android

May 19, 2022

China Mobile shares surge in Shanghai debut after US exit

January 6, 2022

Report: Amazon hides negative reviews of Xi Jinping’s books, propaganda to appease China

December 22, 2021

How to take a precaution dose of the Covid-19 vaccine, as cases surge in China

December 22, 2022
  • Contact Us
  • About Us
  • Corrections and Disclosure
  • Privacy Policy
  • Terms & Conditions
  • Contact Us
  • About Us
  • Corrections and Disclosure
  • Privacy Policy
  • Terms & Conditions
© 2023 ChinaTechNews.com. A Service of Asia Media Network.
Twitter