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The mobile phone Octopus card value-added function is suspended for service users: the value-added fails but the bank has deducted money-Hong Kong unwire.hk

News Snapshot:

October 5, 2021 The Octopus Octopus posted an announcement on its official Facebook page earlier today, stating that the “online value-added service” of the mobile Octopus card is currently not available. Users cannot add value to their mobile Octopus via online transfer. Some users indicated that the Octopus failed to add value after the bank deduction. After the Octopus online value-added service malfunctioned, a large number of users left a message on the Octopus Facebook page, saying that even after the value-added failure, the bank was still deducting money and seeking a refund method, but the page just replayed the…

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