Jan 14, 2021 Newsdesk Latest News, Macau, Top of the deck Macau’s annual Gaming Service Index survey of casino resort staff performance shows that there was a 17-point improvement year-on-year in the overall index in the fourth quarter of 2020, relative to the final three months of 2019. The fourth-quarter 2020 reading was 130 points, versus 113 points in the same period a year earlier, according to a report published on Wednesday. The review, conducted by so-called ‘mystery shoppers’, was limited in 2020 to two observation rounds, one in October and one in November, due to the Covid-19 pandemic, said...